# Privacy Policy

**Effective Date:** 07 July 2026

ECL Campus (“we”, “our”, or “us”) operates the ECL Campus mobile application.

This Privacy Policy explains how we collect, use, store, and protect user information when using the ECL Campus app.

## Information We Collect

The ECL Campus app may collect the following information:

* User account details, such as name, phone number, WhatsApp number, class details, and login information
* App usage information related to lessons, classes, spoken English practice, and learning activities
* Microphone audio access when users use live spoken English practice features
* Device and technical information required for app performance, notifications, security, and troubleshooting

## How We Use Information

We use collected information to:

* Provide access to ECL Campus learning features
* Allow users to log in and use their student account
* Support live spoken English practice
* Manage classes, lessons, learning progress, and app features
* Send app notifications related to learning activities or updates
* Improve app performance, safety, and user experience
* Provide customer support

## Microphone Permission

The ECL Campus app requests microphone access only for live spoken English practice features. Audio access is used to allow the user to speak during live practice sessions. Users can deny or disable microphone permission from their device settings, but some speaking features may not work correctly.

## Notifications

The app may request notification permission to send important updates, learning reminders, class updates, and app-related messages. Users can disable notifications from device settings.

## Data Sharing

We do not sell user personal information.

User data may be shared only when necessary with service providers or systems used to operate the app, website, hosting, APIs, authentication, notifications, or learning services. We may also disclose information if required by law or to protect the safety and security of users and our services.

## Data Security

We use reasonable technical and organizational measures to protect user information. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

## Data Retention

We keep user information only as long as necessary to provide ECL Campus services, manage user accounts, comply with legal requirements, resolve issues, and improve the app.

## Account and Data Deletion

Users may request deletion of their account or personal data by contacting ECL Campus.

Contact: [manjula.sir@gmail.com]

After receiving a deletion request, we will review and process the request according to applicable requirements. Some information may be retained where required for legal, security, or administrative purposes.

## Children’s Privacy

ECL Campus is an educational app. If the app is used by children or students under the required age, it should be used with parent, guardian, teacher, or institution permission where applicable.

## Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

## Contact Us

For privacy questions or data deletion requests, contact us at:

[manjula.sir@gmail.com]

ECL Campus
Website: https://eclcampus.lk